Transport Challenges

There are so many everyday things most people don’t have to think twice about - heading to an appointment, hopping on a train, or planning a weekend getaway. But when you use a wheelchair, transport becomes a whole different story. What seems simple to others can quickly turn into a stressful, unpredictable, and patience-testing experience.

I’m fortunate to have a van that comes with my house, which makes getting around

much easier. But when it’s out of action for repairs or servicing, I’m left relying on public transport—and that’s when things get complicated. Accessibility and reliability don’t always go hand in hand.

Group Travel Isn’t Always Inclusive

When I travel for disability competitions, the teams usually use charter coaches. The

catch? These coaches are rarely wheelchair-accessible. So while everyone else travels together, I often have to arrange my own transport—usually solo. It's not just inconvenient; it’s isolating. We’re supposed to be part of a team, but when we can’t even travel together, it’s a clear sign that true inclusion still has a long way to go.

Public Transport Overload

Trains and buses can be overwhelming—crowded, noisy, and unpredictable. For someone with a sensory processing disability, it can feel like chaos. And personal

space? Many people seem to forget it exists. Being jostled, stared at, or treated like an obstacle makes the whole experience draining and uncomfortable.

Taxi Troubles

Here’s something most people don’t know: if your wheelchair doesn’t have a headrest, taxis legally can’t take you. That’s just one of many barriers. Even when I do book an accessible taxi, they often don’t show up. It’s incredibly stressful when you’re trying to get to an appointment or catch a flight. One time, I had a taxi no-show before a bowling session. They eventually sent another one, but even though the alley was only five minutes away, I still arrived late. It might seem minor—but moments like that can throw out your whole day.

Holiday Hurdles

Travelling with a wheelchair requires a whole new level of planning. On one trip, I had two options:

1. Dismantle my chair and have a technician reassemble it at the destination; or

2. Hire a power wheelchair when I arrived.

I chose the hire option—but it didn’t go well. The chair was uncomfortable, the battery didn’t last, and I ended up stranded halfway up a hill on Rottnest Island in Western Australia! Not quite the relaxing holiday moment I’d imagined.

Interstate Travel & Subsidies

If you use a taxi subsidy card, here’s a tip: it doesn’t always work automatically in other states. Before travelling, contact your home state’s Department of Transport to check if your subsidy will be valid. It can save a lot of confusion—and stress—later on.

What Helps

Supportive disability providers who truly understand these challenges make a world of difference. Flexible transport options and people who plan ahead for accessibility can take away so much of the worry. Even small things—like checking if a train station has lifts or confirming whether a bus route is wheelchair-accessible—can make the day smoother and more enjoyable.

Accessibility isn’t just about ramps and equipment. It’s about inclusion, respect, and

understanding. Getting from A to B shouldn’t be a struggle—but for many wheelchair

users, it still is. By sharing our stories, we can keep pushing for change that makes travel easier, safer, and more inclusive for everyone.

At Wellness Australia Group, we believe accessibility is about more than transport — it’s about dignity, inclusion, and feeling supported to live life on your terms. If my story resonated with you, I’d love to hear from you. Whether you’re seeking support, exploring more inclusive ways of living and travelling, or simply want to be part of a community that values understanding and advocacy, connect with us today.

Together, we can keep pushing for a more accessible, inclusive future — one journey at a time.

For more information on how you can connect go to www.wellnessaustraliagroup.com.au or email info@wellnessaustraliagroup.com.au

With kindness and a smile, Becky 💜